Had such an amazing experience dealing with our sales rep Lance. He knew everything about my vehicle and is a lot of fun to deal with! Special thanks to Hannah with all the little details and to Michel for his leadership.
I just bought a Toyota corolla from the help of Ken at Bel-Air. I’m very impressed with the customer service, all the staff was extremely friendly and helpful. Ken even took the time to show me the features of the car.
I had a slow leak in my tire which was repaired quickly and had the oil changed at the same time.
I bought my second new car from Belair last week. Great service from Marc and Hannah – friendly, professional and easy to work with making for a great car buying experience!
— Mel S
I just bought my very first car through Geoff at Bel-Air Toyota. The experience was super awesome and was made to feel so easy and without any stress. I am a worrier, and Geoff was super great with helping me understand the process and the ease with which it could get done. Given that I bought during this whole COVID world, it was great how seamless the process was. I was also helped by Hannah to pick up my car and to process my insurance papers. I like that she was happy to answer any questions I had (even if they were obvious to others) and she committed to walking me through any technical questions over FaceTime moving forward. I really liked that Hannah offered to take my picture with my new car. I was shy to ask, but I really wanted one. And it was done in a way that took away any nerves I had about striking a pose. I think I’m a lifer. Super great experience with both Geoff and Hannah. I highly recommend Bel-Air Toyota and these two. 🙂
— Sean K
Excellent service, the whole process is great from drop off to pick up.
— Mark K
I just took delivery of my new Corolla. Buying a car is not really enjoyable, but I must say that Pavel did a very good job to make it easy. He provided all the information I needed to help me select the right car. I was very impressed by Hannah, she was absolutely great taking the time to explain all the features of my new car. Thank you very much, Pavel and Hannah, for the great experience.
— Robert L
Omg, am loving my car, I am glad i bought my car from bel air Toyota they’re really nice and helpful especially Hannah and jp Geoffrey, lance best Toyota dealer so far in Ottawa. Guys you need to visit this store! ???
— Go Go Kd
I bought my first car from Bel-Air Toyota over 10 years ago. I was very happy with the service I have received at the time and over the years. Now when I decided to buy a new car I went to Bel-Air again and bought a 2020 Camry SE. My overall experience with Rey Cubar and Hannah Carpenter was amazing. They were very helpful and made the whole process easy. Rey has a great sense of humour and very knowledgeable. He helped me to make the right decision about the vehicle I needed to purchase. Hannah explained and tried to help me to be familiar with my new vehicle. They were both great, helpful and friendly.
— Hibaq A
Had a complicated ask – needed to pick up a RAV4 (used) on short-notice for shipping overseas. Ken Elford and the team were responsive, understood the challenge we were undertaking and went the extra mile to accommodate our busy schedules and demanding timelines. Provided advice on the extra parts we might need based on our overseas destination, and took point in liaising with our shipper. Fantastic all around.
— Colin T